Do you offer refund & exchange?

yes we do offer refunds & exchange within 48 hours, please check our refund & exchange page for further information.


How long will it take to get my order?

Orders take from 2-5 days in cairo//giza, and in other regions in egypt it takes from 3-7 days

We also offer same day delivery only for new cairo,maadi and madinaty

for further details kindly check our shipping policy page

 

Do you offer worldwide shipping?

At the moment, we don’t offer worldwide shipping, but we’re actively working on it and plan to make it available soon.


What should be done if a customer wants the package but has exhausted the three delivery attempts?

If a customer still wants the package after the three delivery attempts, we can arrange one final delivery attempt for a fixed fee of 65 EGP.



How to place an order?

To place an order, you can either use our website or through instagram DM’s. We recommend using the website for a faster and more reliable process.


How do i choose the right size for me?

You can find size charts on our website, as each product has its own measurements. Simply visit the product page you’re interested in, and you’ll see the size chart there.


What payment options do u offer?

We currently offer cash on delivery only, but card payment options will be available soon.