RETURNS

01 Important notes before returning

DEMENTED WORLD accepts returns & exchanges up to 10 days after receiving the product.


Items must be unused, unwashed, with all tags intact and returned in the original packaging.


DEMENTED WORLD does not cover return shipping costs.

Items returned outside of these conditions will not be accepted.

02 How to start a return or exchange

To begin, message us directly on Instagram.
Our team will guide you through the process step-by-step.

03 When will I receive my refund?

Once your returned item is received and inspected, the refund will be processed within 1-2 business days.


You’ll get a confirmation once the refund is issued.

Total processing time from start to finish may take up to 4-9 days.

04 When will I receive my replacement item?

After we receive and inspect the returned item, we’ll ship your replacement within 2-3 business days.


Total processing time from start to finish may take up to 4–10 days.